About Joanne Brooks

Joanne Brooks is the Training Director for Talent2 Education Qld, an accomplished business leader and a highly experienced trainer specialising in the Administration and Management sectors. For the last 15 years, Joanne has gained extensive training experience and an in depth knowledge of learning methods, proven to increase students retention and overall course completion of which she has a 95% success rate of delivering.

With her ability to rapidly improve staff productivity and morale, and simplify HR and administrative functions, Joanne has helped countless businesses increase their bottom line through providing quality training that both empowers and equips front line staff.

Known for her professionalism and genuine desire to see her students succeed, Joanne has a built a solid reputation for providing cost neutral, market leading courses that are completed in a supporting and encouraging learning environment.

Joanne has been a valued client of ConnectWorking since 2009 and is one of those rare individuals in the training industry who takes an enormous amount of pride in delivering exceptional quality service along with education. I have seen firsthand the level of care that is invested into each individual from the first point of contact till they graduate from their training. This level of personal interaction gives employers peace of mind their staff finishes their course and results in more productive team members in their organisation.

About Talent2

Talent2 multiplies the power and productivity of people. As the leading HR business process outsourcing organisation in the Asia Pacific region, with the most advanced and comprehensive training tools available, Talent2 provides world class training solutions to help businesses increase their productivity, performance and profitability.
With Talent2’s group of Registered Training Organisations (RTOs), you have access to many different qualifications across all areas of business as well as Federal Government funding for employers with eligible students under traineeships.

Qualifications include:

• BSB30110 Certificate III in Business
• BSB30407 Certificate III in Business Administration
• FNS30110 Certificate III in Financial Services
• BSB40207 Certificate IV in Business
• BSB40507 Certificate IV in Business Administration
• BSB40807 Certificate IV in Frontline Management
• BSB40610 Certificate IV in Business Sales
• BSB40407 Certificate IV in Small Business Management
• BSB51407 Diploma of Project Management
• BSB51107 Diploma of Management

Talent2’s Point of Difference

Cost Neutral Training For Eligible Students

Unlike many RTOs, Talent2 assists and supports you to complete and lodge your claim within their required payment terms, resulting in cost neutral training in most cases.

Support Services 2nd to none

Another key benefit from using Talent2 over any other RTO is the support services that are part of the service delivery to ensure students not only gain real value they also feel they are looked after throughout the whole process. Here are 2 examples:

They receive follow up calls from the team at Talent2 each month and are given assistance with any issues that may arise. For an organisation that is receiving the grant this is imperative as your staff needs to complete the course to qualify for the grant. In some cases ongoing training can continue from Certificate level through to Diploma level so having staff feel they have excellent support is vital to this outcome

Students also have unlimited access to Talent2 trainers by phone and email to answer questions and provide feedback. Office visits are also available should the student require at no additional cost.

Employers are sent monthly reports

Involvement is minimal to the employer; receiving reports allows at a quick glance how their staff are going and can receive feedback that may be vital to their organisation.

There are 139 courses to choose from

This makes Talent2 the training organisation of choice whether you have only 1 staff member or hundreds, all can be up-skilled to provide you with a more highly skilled and motivated workforce.

Flexibility of online learning

With content delivered online, students have the flexibility of completing their qualifications at their own pace, while still being able to discuss their progress, assessments and challenges with trainers face to face, on the phone or via email. Employers can also track their employees progress easily through the comprehensive online learning system.

Amazing Offer From Talent2 To You

If you qualify, your organisation can receive up to $36,000 worth of training at no cost! If you have at least one staff member who is enrolled in a Talent2Course, your organisation can also receive the following education for staff who may not qualify for any Certificate or Diploma courses. They can still benefit from training and upskilling in 3 very important areas.

This is not part of the Government Grant for training, however Joanne will supply it to you at no cost which means all your staff can be up skilled in these areas without any need to go through the formal training or assessment required of other courses.

• Microsoft IT Suite Training Valued at $12,000
• Professional Development Suite Valued at $16,000
• Compliance Suite (EEO, Bullying, Office Safety) Valued at $8,000

Proven Value

Talent2 is a market leader in staff training and this can be seen by some of the clients they serve.
Bendigo Bank, Commonwealth Bank, Toyota,Ford, RBS Morgans,Goldman Sachs,Merrill Lynch,
NRMA, Price Waterhouse Coopers, AXA and AMP to name a few.

“The sense of confidence and achievement obtained by staff completing the traineeship has resulted in noticeable behaviour changes with them demonstrating a greater willingness and capability to take on new tasks. Their increased awareness of the business gained through research undertaken for the various assessments has improved the effectiveness of decision-making and consideration for the flow on effect. The success experienced by the student and their immediate manager has seen many continue their professional learning journey by undertaking more advanced traineeships.”
Aldo Boccalatte, National HR & Training Manager RBS Morgans Limited

“I have had 8 different staff sign up to several different certificates/diplomas and can’t believe how easy the sign up process was. Everything was explained up front, any questions I had dealt with immediately. Our first payment process was due on the 1st December and this has always been a very difficult component when dealing with previous RTO’s. However, Joanne did almost everything for us in less than an hour. I would strongly recommend Joanne and her team to any other Companies interested in putting their staff through Government funded courses.”
Shane Lockwood, Valuation Support Manager Propell National Valuers

Why Choose Talent2

If you are not already convinced this is the Training provider for you, it’s important to know they also do all the hard work for you. As with any Government grant there is much paperwork with registration. The friendly staff of Talent2 will be the conduit between you, your staff and the Government saving you all the time needed to make it happen.

They will only invoice you once they know the grant is on its way and will also work with your accounting department / bookkeeper so they know what dates this will happen, making the process very streamlined and enjoyable.

What Joanne Is Looking For

Employers who see the benefit in upskilling their staff, which makes them feel valued and produces an increase in their level of productivity and loyalty. Staff who would like to learn specialised skills leading to opening doors of promotion they would not normally have had the opportunity to do.

They may not have had the opportunity to further their skills and this is a great way to do so as there are no exams or tests! It is all competency based and this makes learning a great experience.

Perhaps one of the most important areas Joanne and her team wish to offer great incentives is with
School based traineeships. Did you know that if you have a school based trainee in your organisation, you can qualify for up to $12,000 worth of training for them? Ask Joanne how you can do that. Schools have many students who are eager to enrol in training; however they need to secure a casual part time job first. Employers can potentially receive the full $4000 which they keep for some qualifications which could contribute in a big way to the pay the student receives!

Talent2 (Qld) School based Traineeships (SATS) program provides but not limited to Certificate III in Business Administration or Financial Services – delivered online and suitable for senior year high school students who wish to start their career by developing skills in office administration. This qualification will provide the vital skills for working in an office environment. It is also a learning pathway that will enable these young people to reach their full professional potential.

People Joanne Would Like to Connect With

Specific industries that include but not limited to:

• Legal and Accounting Firms
• Business consultancies
• Financial Planners
• Architects
• Engineering professionals
• Banking
• Charitable Organisations
• Construction
• Insurance
• Manufacturing
• Churches - admin staff
• Mining
• Property
• Real Estate
• Stockbrokers
• Wholesale 
• Private Schools and Universities

Contacts in Joanne’s Network

• Business Consultants
• Agriculture
• Automotive/Aerospace
• Banking
• Charitable Organisation
  Construction
• Dentistry
• Education
• Entertainment
• Finance
• Financial Planning
• Financial
• Insurance
• Healthcare/Medical
• Industrial
• Information Technology
• Legal
• Manufacturing
• Mining,
  Property
• Real Estate
• Religious
• Retail/Consumer Goods
• Services/Consulting,
  Sign writers
• Solicitors/Lawyers
• Stockbrokers
• Wholesale companies